Student Tech Help Links

Tech Support

Contact the Tech Support at or 262-502-7170 if you're having issues with a district-issued device. Tech support is available Monday–Friday 8 am–4 pm. All support is facilitated at Germantown High School.

If a device will need to be repaired or swapped with a temporary replacement, please call or email in advance to schedule a time to come in. 

Chromebook Help

Chromebooks 101

The 1:1 Chromebooks assigned to students will remain with them for the next few years. Expectations outlined in the Chromebook Handbook remain in place year-round. Students are responsible for the Chromebook at home—even during the summer months. If the device is lost, stolen, and/or damaged, replacement or repair expenses are the responsibility of the parent/guardian.

There are many ways to care for the 1:1 Chromebook:

  • Store the Chromebook in a clean, dry place.

  • Do not eat or drink around the Chromebook.

  • Wipe the Chromebook clean with a soft, dry cloth.

  • Keep the Chromebook in its protective case.

  • Keep the charger with the Chromebook and case.

  • Leave the Chromebook at home when going outdoors or on vacation.

If you need extra support with the 1:1 Chromebook:

What can students use the 1:1 Chromebook for over the summer?

  • Do summer school coursework

  • Access your school's Library Media Center page

Getting the 1:1 Chromebook ready for school:

  • Clean out your email inbox and reorganize your Google Drive

  • Find the case and charger and put them with your backpack

  • Charge up! Login! Clear the cache! Update Chrome OS!