Student Tech Help Links

Chromebooks 101

The 1:1 Chromebooks assigned to students will remain with them for the next few years. Expectations outlined in the Chromebook Handbook remain in place year-round. Students are responsible for the Chromebook at home—even during the summer months. If the device is lost, stolen, and/or damaged, replacement or repair expenses are the responsibility of the parent/guardian.

There are many ways to care for the 1:1 Chromebook:
Store the Chromebook in a clean, dry place.
Do not eat or drink around the Chromebook.
Wipe the Chromebook clean with a soft, dry cloth.
Keep the Chromebook in its protective case.
Keep the charger with the Chromebook and case.
Leave the Chromebook at home when going outdoors or on vacation.

If you need extra support with the 1:1 Chromebook:
Try these troubleshooting steps
Clear the Cache
Update the Chrome OS
Refer to the Student Tech Help Links (at left)
Email the Helpdesk at
Call the Helpdesk at 262-502-7150

What can students use the 1:1 Chromebook for over the summer?
Do summer school coursework
Access your school's Library Media Center page

Getting the 1:1 Chromebook ready for school:
Clean out your email inbox and reorganize your Google Drive
Find the case and charger and put them with your backpack
Charge up! Login! Clear the cache! Update Chrome OS!


Contact the HelpDesk at or 262-502-7150 if you're having issues with a district-issued device. Tech support is available Monday–Friday 8 am–4 pm. All support is facilitated at Germantown High School.

If a device will need to be repaired or swapped with a temporary replacement, please call or email in advance to schedule a time to come in. 

Chromebook Help

Schoology Tips